8kk Privacy Policy

1. Introduction

8kk ("8kk", "we", "us", "our") operates the online gaming platform accessible at 8kk.asia (the "Platform"). We are committed to protecting the privacy and personal data of every player, visitor, and user who interacts with our Platform.

This Privacy Policy ("Policy") describes how 8kk collects, processes, stores, shares, and protects personal information in connection with your use of the Platform. It also outlines the rights available to you as a data subject under the Philippine Data Privacy Act of 2012 (RA 10173) and how you may exercise those rights.

This Policy applies to all personal data collected through the 8kk website, mobile interface, customer support channels, and any other touchpoint through which you interact with 8kk. By registering an account or otherwise using the Platform, you consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

8kk collects the following categories of personal data:

We do not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your religious beliefs, political opinions, or health status unless you voluntarily provide such information in a support context.

3. How We Collect Your Data

8kk collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from licensed KYC (Know Your Customer) service providers; fraud detection signals from payment processors; publicly available information used for compliance screening.
• Payment providers: Transaction confirmation data from GCash, PayMaya / Maya, and Philippine banking partners when you make deposits or withdrawals.

4. How We Use Your Personal Data

8kk uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your 8kk account; authenticating your identity at login; managing account preferences.
• Identity verification: Verifying that you meet the 21+ age requirement and confirming your identity before processing withdrawals, in compliance with PAGCOR guidelines and anti-money laundering regulations.
• Transaction processing: Processing deposits and withdrawals via your chosen payment method; maintaining accurate financial records.
• Platform operation: Delivering games, live casino streams, promotions, and all other Platform features to you.
• Customer support: Responding to your inquiries, resolving disputes, and improving support quality.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, multi-accounting, and other prohibited conduct.
• Regulatory compliance: Meeting obligations under Philippine law, PAGCOR regulations, and the Anti-Money Laundering Act (AMLA).
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and applying responsible gaming tools where appropriate.
• Marketing and promotions: Sending you relevant offers and promotions where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: Analysing usage data to improve the Platform's features, performance, and user experience.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 8kk processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 8kk — including account creation, transaction processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulations, AMLA obligations, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for 8kk's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — including marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

8kk does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:

• Payment processors: GCash, PayMaya / Maya, and Philippine banking partners receive the minimum data necessary to process your deposits and withdrawals.
• Identity verification providers: Licensed KYC service providers receive identity documents and biometric data solely for the purpose of verifying your identity and age.
• Game providers: Third-party game studios and live casino operators receive anonymised session data necessary to deliver their games on the Platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities may receive data where required by law or court order.
• Fraud prevention services: Specialist fraud detection providers may receive technical and transactional data to identify and prevent fraudulent activity.
• Professional advisers: Legal counsel, auditors, and compliance consultants under strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom 8kk shares personal data are required to process that data in accordance with applicable Philippine data protection law and are bound by contractual data processing agreements.

7. Cookies & Tracking Technologies

8kk uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and display options to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the Platform — pages visited, session duration, error events — to help us improve performance and usability.
• Marketing cookies: Used to deliver relevant promotional content within the Platform. These are only activated with your consent.

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may impair Platform functionality. For analytics and marketing cookies, you may withdraw consent at any time through your account settings.

8. Data Retention

8kk retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
• Financial and transaction data: Retained for a minimum of five (5) years following the date of the transaction, in compliance with AMLA obligations.
• Identity verification documents: Retained for five (5) years following account closure or the completion of the verification process, whichever is later.
• Support communications: Retained for two (2) years following the resolution of the relevant inquiry or dispute.
• Gaming history: Retained for five (5) years for regulatory audit purposes.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 8kk's data disposal procedures.

9. Data Security

8kk implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to data systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8kk:

• Right to be informed: The right to know whether 8kk holds personal data about you, and to receive clear information about how that data is processed — as provided in this Policy.
• Right of access: The right to request a copy of the personal data 8kk holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of inaccurate, incomplete, or outdated personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 8kk's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact 8kk's Data Protection Officer using the details in Section 14. 8kk will respond to all verified data subject requests within fifteen (15) business days of receipt.

11. Children's Privacy

The 8kk Platform is strictly intended for individuals aged 21 years and above. 8kk does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the incident as required by applicable law.

If you are a parent or guardian and believe that a minor has registered on the 8kk Platform, please contact us immediately at the details provided in Section 14 so that we can take prompt action.

12. Cross-Border Data Transfers

Some of 8kk's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, 8kk will ensure that appropriate safeguards are in place, including:

• Contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission.
• Binding corporate rules where applicable.
• Transfer only to jurisdictions recognised by the NPC as providing adequate data protection.

By using the 8kk Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

13. Updates to This Policy

8kk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, we will publish the updated Policy on the Platform with a revised effective date and, where practicable, notify registered players via email or in-platform notification.

Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how 8kk protects your personal data.

14. Contact & Data Protection Officer

8kk has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:

• Data Protection Officer, 8kk
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the Platform
• Operating Hours: 24 hours a day, 7 days a week (GMT+8, Manila time)

If you are not satisfied with 8kk's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.

For responsible gaming concerns, please visit our Responsible Gaming page or review our Terms & Conditions.